How the Lack of Food Cost Transparency is Hurting the Restaurant Industry
Much of the innovation in the restaurant industry has been focused on the end consumer experience; there are apps for making reservations, discovering new establishments, soliciting feedback, and...
View ArticleHow to Build a Great FOH Team pt. 2
In our previous post, How to Build a Great FOH Team, we talked about how to hire the right staff members to build a strong service team. In this post, we are going to talk about how to implement the...
View ArticleInspiring Women Making Their Mark on the Tech World
When people talk about the tech industry, what they often talk about is the gender divide: Men hold many of the leadership positions, while women still struggle to hold their own in this long...
View ArticleHow to Build a Great FOH Team pt.3
In our previous articles pt.1 and pt.2, we spoke on hiring the right staff members and how to implement the right systems and processes to get the most out of your FOH team. In this we’ll discuss how...
View ArticleThe 5 Immediate Actions to Take During a Food Recall
There is nothing like scrolling through your email when, suddenly, you’re stopped in your tracks. There, in a message ominously marked “URGENT” are those dreaded words: Product recall. Immediately you...
View ArticleHow to Use Data to Create Loyal Customers Like Chipotle
One example I like to use when talking about customer engagement with restaurant owners is Chipotle. By operating as a fast casual brand that promotes a healthy and fresh eating style while also only...
View Article4 Ways to Design a Mystery Shopping Program With Measurable Results
Believe it or not, the mystery shopping industry broke $600 million in revenue a few years back. There are now over 400 companies in the US alone that deliver mystery shops. With so many programs...
View ArticleUsing Restaurant Technology to Improve Customer Experiences
Technology is here to stay in the restaurant industry. Intuitive software not only helps managers, servers, and hosts operate more efficiently, but it also enhances the dining experience. In fact, 79%...
View ArticleTop 5 Business Apps For Hourly Workers
Many small business apps are useful for companies that have a small team of employees, but there are also many apps that are beneficial for hourly workers and companies that manage hourly workers....
View ArticleAccurately Forecast Sales Every Time
Forecasting the future for your business isn’t easy, right? There are so many factors—many of them out of your control—that are at play and influence your markets and your employment force, among other...
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